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Terms & Conditions

Client And Trainer Agreement

I am delighted that we will be working together in the future. Here is what you can expect from me (The Trainer) and what your responsibilities are as my client.


1. MY COMMITMENT TO YOU

Confidentiality:
All information you give me will be kept in confidence. Your personal details andmedical information will not be made available to third parties unlesspermission is granted by you.

Recommendations:
Using my judgement and experience, I will suggest certain exercises and other lifestyle advice that I believe will help you achieve your personal goals, but if at any time you have specific requests please tell me so I can accommodate them.

Referral:
I intend to work with you within the scope of my knowledge and competenciesas a REPs Registered Exercise Professional. Therefore when I believe it is in your best interests to see another heath professional, I will refer you appropriately.

If I (the trainer) cancel or run late:
Unforeseen circumstances may arise which require our sessions to be rescheduled.

In this event the following policy will apply:
If I am forced to cancel our session within 24 hours I will make up the session at no extra charge.
If I am forced to cancel our session giving you more than 24 hours notice I will reschedule ASAP.
If I run late (1 minute) in starting our session I will give the session as gift from me.


2. YOUR COMMITMENT TO ME

Disclosure of information:
Please disclose all health information as requested at our initial chat and keep me updated and informed of any changes to your health status. This includes all medical conditions; physical and mental, injuries, allergies, and medication youare taking. If necessary, you may need to seek clearance from your doctor before participation in the exercise programme I recommend.
If you (The client) cancel or run late:
If you cancel your session with less than 24 hours notice, or fail to show you will be required to pay 50% of the session fee. If you (the client) are late to a session, I will do my best to get most out of the remaining time left in the session as I am unable to run over time due to previously arranged client commitments.


3. SESSION OPTIONS

You can choose the following session options:
Session Frequency
Session Length
Session Investment $


4. PAYMENT OPTIONS

You can choose the following payment options:
Cash before each session
Direct Debit per session no later than the day of training
Direct Credit Weekly/Fortnightly/monthly
Credit Card weekly/fortnightly/monthly


5. COMMUNICATION AND COMMITMENT

While I can give you the tools and encouragement to reach goals, ultimately you will need to assume responsibility for making the required changes. I can best help you with this process if you keep me fully informed of any issues that arise for you and if you have any questions or concerns whatsoever please do not hesitate to voice them with me.


Terms Of This Agreement

The client understands that they are paying the trainer for their services outlined in this agreement. In the event that the client doesn’t use the services, the client will still be responsible to make payment for the full initial term asagreed above. The client agrees to make all payments by the due date, and acknowledges that any late or unpaid payments would result in referral to a collection agency. All costs of collection and recovery would be payable by the client.